21st century supply chains (SC21) > how do I implement SC21? > SC21 implementation roles

is defined as the person who is authorised to commit the organisation to the SC21 principles, and with provide strategic leadership to the programme

is defined as the SC21 point of contact that attends the key customers working group (KCWG)

is defined as lead for SC21 implementation for that key customer. Often this is the same person as the KC representative

is defined as the regional orientated organisation usually aligned to the geographical location of the supplier that can support the supplier and help assess resources for SC21 implementation

is defined as the SBAC programme management team responsible for facilitating industry to deliver the SC21 programme

is defined as the person responsible for coordinating the team of work stream practitioners who are tasked with delivering and executing the relevant work stream plan

is defined as the person responsible for delivering and executing the relevant work stream (e.g. accreditation, development & performance and relationships) element of the organisation's SC21 implementations plan